Help & Support
Everything you need to know about protecting your privacy with ClearExif. Learn how to safely remove metadata from your photos before selling online.
How to Use ClearExif
Follow these simple steps to remove metadata from your photos
Upload Your Photos
Drag and drop your photos or click 'browse files' to select them from your device.
Automatic Processing
ClearExif instantly removes all GPS, camera, and timestamp metadata from your photos.
Download Clean Photos
Download your privacy-protected photos individually or as a zip file for bulk downloads.
Frequently Asked Questions
Get answers to common questions about photo privacy and metadata removal
What is EXIF data and why should I remove it?
EXIF data is metadata embedded in photos that can contain your GPS location, camera details, and timestamps. Removing it protects your privacy when sharing photos online, especially when selling items on marketplaces like Vinted, eBay, or Facebook Marketplace.
Which file formats are supported?
ClearExif supports JPEG, JPG, PNG, HEIC, HEIF, TIFF, and WebP formats. Most smartphone photos are JPEG and contain the most metadata.
Is my data safe? Do you store my photos?
Absolutely! All processing happens locally in your browser. Your photos never leave your device, and we don't store any images on our servers. This ensures complete privacy and security.
What's the maximum file size I can process?
Each photo can be up to 10MB. You can process unlimited photos simultaneously, but larger files may take longer to process.
Can I process multiple photos at once?
Yes! You can drag and drop or select multiple photos at once. ClearExif will process them all simultaneously and provide a bulk download option.
Why is the processed photo slightly different in size?
When we remove metadata, the file size typically decreases because we're removing hidden data. The image quality remains exactly the same - only the metadata is removed.
Does ClearExif work on mobile devices?
Yes! ClearExif is fully responsive and works on smartphones, tablets, and desktop computers. The interface adapts to your screen size for optimal usability.
What browsers are supported?
ClearExif works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.
Privacy Tips for Online Selling
Essential security practices when selling on marketplaces
Remove Location Data
Always use ClearExif to remove GPS coordinates before posting photos online.
Use Neutral Backgrounds
Take photos with plain backgrounds to avoid revealing personal items or your home layout.
Meet in Public Places
When meeting buyers, choose public locations like shopping centers or police station parking lots.
Protect Personal Info
Never include personal documents, receipts, or identifying information in photos.
Check Device Settings
Disable location services for your camera app to prevent GPS data from being saved.
Review Before Posting
Always double-check your photos for any personal information before publishing listings.
Still Need Help?
Our support team is here to help you protect your privacy