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Have questions about ClearExif or photo privacy? We're here to help protect your privacy. Whether you need help removing EXIF metadata, understanding GPS location data in your photos, or have technical questions about our browser-based tools, our team responds within 24 hours.
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Response Time
We typically respond within 24 hours
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We never store or access your photos
Note: For faster support, please include details about your browser, device, and the steps you took before encountering any issues.
Frequently Asked Questions
Is ClearExif really free?
Yes, ClearExif is completely free with no account required, no usage limits, and no hidden fees. You can process unlimited photos without signing up.
Are my photos uploaded to any server?
No. All processing happens entirely within your browser using JavaScript. Your photos never leave your device and are never transmitted to any server.
What formats does ClearExif support?
ClearExif supports JPEG, PNG, HEIC, HEIF (iPhone photos), TIFF, WebP, GIF, BMP, AVIF, and various RAW formats including CR2, NEF, ARW, DNG, and ORF.
Can I use ClearExif on my phone?
Yes. ClearExif is fully responsive and works on all modern smartphones and tablets including iPhone, iPad, Android devices, and desktop computers.